Frequently Asked Questions
Everything you need to know about your glow journey with Seb Skincare.
Are your products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange, even if the product has been opened.
Is Seb Skincare cruelty-free and vegan?
Absolutely. We are committed to ethical beauty; all our products are 100% vegan and we never test on animals.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer subscription discounts?
Yes! When you subscribe to your favorite products, you save 15% on every recurring order and get priority access to new launches.